Thank you for choosing Annie Marketing Enterprise. We strive to provide exceptional services to all our clients. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy outlined below:
Scope of Refund Eligibility:
Refunds are only applicable to services purchased directly from Annie Marketing Enterprise. If the service was purchased through a third-party platform or vendor, please refer to their refund policy. Our refund policy is applicable within 30 days from the date of purchase or as otherwise specified in your service agreement.
Eligible Situations for Refunds:
Unsatisfactory Service: If you are unsatisfied with the quality of the service provided and have provided reasonable feedback to allow us to rectify the situation.
Service Not Rendered: If we are unable to deliver the agreed-upon service within the specified timeframe and no alternative resolution is possible.
Duplicate Payment: In the event of accidental duplicate payments for the same service.
Non-eligible Situations for Refunds:
Change of Mind: Refunds will not be provided for simply changing your mind or if the service meets our quality standards.
Partial Utilization: If you have partially utilized the service, refunds will not be provided for the portion already used.
Requesting a Refund:
To request a refund, please contact our customer support team at anniemarketingenterprise@gmail.com and provide the following information:
Your name and contact information.
Invoice number and date of purchase.
Reason for the refund request, including any relevant details or documentation.
Refund Processing:
Upon receiving your refund request, we will review it within 7 business days.
If the request is approved, refunds will be processed using the original method of payment.
Please note that it may take some time for the refunded amount to reflect in your account, depending on your financial institution’s processing time.
Refund Exceptions:
We reserve the right to refuse refunds in cases where there is evidence of misuse, abuse, or fraudulent activity.
Refunds are issued at the discretion of Annie Marketing Enterprise and may be subject to additional terms and conditions outlined in your service agreement.
Changes to this Policy:
Annie Marketing Enterprise reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By engaging our services, you agree to abide by the terms and conditions outlined in this refund policy. If you have any questions or concerns regarding our refund policy, please contact us for clarification.
Thank you for choosing Annie Marketing Enterprise. We appreciate the opportunity to serve you.